Learn More About the IM Service

Instant Message (IM) a University at Buffalo Academic Advisor

Intended Use and Security Information

This service is intended for quick questions directed to a UB academic advisor. If the status indicates the advisor is online, feel free to type your question in the lower section of the IM box. The advisor will receive a “ping” of a user and a window with the question will open up. Do not send any personal information such as your Social Security number or person number, as the client is not hacker-proof. The information is sent along “open channels.”

If you have specific questions regarding personal information please make an appointment with your academic advisor, contact information for advisors across campus can be found in the UB Advising Directory.

Hours of Activity

The hours of use will be from 9:00 a.m. - 5:00 p.m. Monday - Friday, with short breaks for appointments, the status of advisor within the IM box should accurately indicate availability. If the box indicates online status, then feel free to type a question.

Frequently Asked Questions with the IM client

A typical "IM" question might be about:

  • Course selection and choosing a major
  • How and when to apply to a major
  • Semester resign dates
  • Workshop information
  • How to locate your academic advisor
  • Where to find additional information on X topic

Last updated: June 18, 2007 2:42 pm EST